Privacy Policy

Effective Date: 10/June/2025

At Brighters Detergents, your privacy is our priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website brightersdetergents.co.ke and interact with our services.

1. Information We Collect

• Full name
• Email address
• Phone number
• Physical address
• Payment information
• IP address
• Browser type and device information
• Location data (if permitted)

2. How We Collect Information

• Online forms
• Order placements
• Newsletter subscriptions
• Cookies and tracking technologies
• Live chat or customer service communications

3. Use of Personal Information

• Process orders and payments
• Provide customer support
• Improve our website and services
• Send promotional materials and updates
• Respond to inquiries
• Conduct marketing campaigns
• Prevent fraud and unauthorized access

4. Use of Non-Personal Information

• Website analytics
• Monitoring user behavior
• Improving site performance

5. Cookies and Tracking

Our website uses cookies to:

• Save user preferences
• Track sessions
• Analyze site traffic

You can manage cookies in your browser settings.

6. Email Marketing

With your consent, we may send you newsletters, promotions, or service updates. You can unsubscribe at any time.

7. Data Sharing and Disclosure

We do not sell your personal information. We may share it with:

• Service providers (e.g., payment processors, hosting companies)
• Law enforcement, if required by law
• Business partners with whom we collaborate

8. Third-Party Services

Our site may include links to third-party sites. We are not responsible for their privacy practices.

9. Payment Information

Payments are processed securely through encrypted third-party gateways. We do not store full credit/debit card details on our servers.

10. User Accounts

• You must provide accurate information
• You are responsible for maintaining account confidentiality

11. Data Retention

We retain personal data as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

12. Data Security

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access or disclosure.

13. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from minors.

14. User Rights

You have the right to:

• Access your data
• Correct or delete data
• Withdraw consent
• Object to data processing

To exercise these rights, contact us at info@brightersdetergents.co.ke.

15. Consent

By using our site, you consent to our Privacy Policy.

16. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

17. International Data Transfers

If you access our services from outside Kenya, note that your information may be transferred to servers located in Kenya or other jurisdictions.

18. Data Breach Procedures

In the event of a data breach, we will notify affected users and relevant authorities within a reasonable timeframe as required by law.

19. Analytics

We use third-party analytics tools (e.g., Google Analytics) to better understand user behavior and improve our website.

20. Advertising

We may display targeted advertisements based on user interactions. Cookies may be used to optimize ad relevance.

21. Do Not Track Requests

Our website currently does not respond to Do Not Track (DNT) browser signals.

22. Governing Law

This policy is governed by the laws of the Republic of Kenya.

23. Contact Information

If you have questions or concerns about this Privacy Policy, please contact:

Intrasolar Limited
Email: info@brightersdetergents.co.ke
Phone: +254 727 209 485
Website: https://brightersdetergents.co.ke